Technical Support

From installation to troubleshooting, we’re here to help you every step of the way.

What We Offer

Installation Guidance
Step-by-step guides & video tutorials.
Troubleshooting Assistance
Quick & efficient solutions.
Smart Home Integration
Tuya & TTLock compatibility.
After-Sales Service
2-year warranty & 1-year replacement.

Our Distributors Love Our Support

Philippines
30% reduction in installation time.
Uzbekistan
95% technical issues resolved within 24 hours.
Oman
25% increase in customer satisfaction.

Access 24/7 Expert Technical Support Worldwide

SAMULAI ensures every distributor and partner has direct access to professional technical support, whether you’re installing a new smart lock system, integrating with Tuya/TTLock, or training local teams. We’re committed to helping you minimize downtime and deliver excellent customer service to your clients.

Start Your Partnership with SAMULAI Today!

Fill out the form below to apply for our distributor program and grow your business with high-quality smart locks.

Our services

DM10

Palm Vein Smart Lock
9 Unlock Ways
0.2s Fast Open
Strong & Stylish
Special offer